Conflict Management - articles and tools for success

Occasional conflict is a sad truth for most organisations, but it is one issue that you can take strategic steps to both avoid and resolve within your business. Below are a wealth of articles that will help you to gain the skills that you will need to tackle conflict in your company.

Workplace Conflict Exposed

It’s all a matter of whether you work with turtles, sharks, teddy bears, foxes or owls! Why is it important to be able to identify the different personality styles in your workplace, or for that matter, your own? Identifying the turtles, sharks, teddy bears, foxes or owls in your business puts you in a better position to make positive use of individual personalities and turn workplace conflict around.

Managing Change Without Conflict And Disruption

Change is inevitable but is often difficult to introduce to staff in the workplace. Exactly what you say and how you say it can make a major impact on how change is handled in your company.Employees often view any change with conflict, scepticism, negativity and disruption. To avoid such negativity you need to convince your workers that change is needed and that the proposed change is the right change for them and the business. Discuss proposed changes with them in advance. Reassure them regarding the expected effects of the change and seek their support and co-operation in introducing it.

How And Why You Should 'Tell It Like It Is'

Communicating to staff during any organisational change, restructure or merger is tough. Senior managers can lose touch with front-line issues or be fearful of communicating with their staff until they have "all the answers."Staff will understandably be preoccupied with their own fate. They want their managers to “tell it like it is " but instead they are given carefully calculated messages. These communications can range from PR spin - to scare talk - to blind optimism. These types of messages can seriously erode the staff's perception of management's credibility.